Description:

The Role:

Rossendale Golf Club are looking for a dynamic and proactive General Manager to lead our vibrant and welcoming club. This is pivotal role, with responsibility for ensuring the smooth day-to-day running of the Golf Club.

Reporting to the Chairman, the General Manager will oversee all aspects of the Golf Club – including golf services, food and beverage, HR and membership experience. The General Manager will also work closely with the Management Board to help ensure delivery of the Club’s overall five – year Strategic Plan.

About Us:

Rossendale Golf Club was established in 1903 and is known as a challenging 18 hole golf course set in the beautiful Rossendale Valley, Lancashire. The Club offers a well-maintained course with stunning parkland views combined with a modern and welcoming Clubhouse overlooking the valley and surrounding areas.

The Club offers a wide variety of bar and catering facilities whilst also offering a fantastic venue for visiting social and business events.

About You:

We are looking for a motivated and hands on leader with experience and skills in running a golf / sports club or hospitality focused business.

- Minimum 3 years’ experience in golf club, sports club or hospitality management
- Qualification (or studying towards) in Golf Club Management desirable.
- Inspiring Leadership and people management skills
- A confident communicator with strong interpersonal skills.
- “Hands on” flexible / practical approach
- Proficiency in use of relevant IT systems – IG, Xero and Microsoft Office
- Strong financial and commercial acumen with track record in business plan and organisation.
- Experience in driving improvement in membership and visitor engagement via  use of digital communications.
- A willingness to work flexible hours to meet the demands of the position
- A valid UK driving licence.

Primary Responsibilities:

You will take the lead across the following areas:

People & Culture

- Lead, Inspire and support your team with clear goals, regular communication and leadership by example.
- Proactive and regular performance management and planning
- Ensure the wellbeing of staff and uphold high standards for both employees and members alike.
- Champion continuous improvement by embedding clear, achievable KPIs.

Finance & Planning

- Collaborate with the Board to help shape and manage budgets, forecasts, and long-term business plans.
- Monitor income and expenditure, highlighting opportunities to maximise revenue growth and drive cost efficiencies

Club Operations & Administration:

- Lead and manage the Food & Beverage operations ensuring delivery of a quality and profitable offering.
- Keep members up to date on club matters through regular communication and ongoing engagement.
- Manage compliance with all legal, licensing, HR and health and safety requirements
- Day to day responsibility for the finance and administration function

Marketing & Growth:

- Help grow the club by promoting the club’s offerings, events, and golf experience.
- Use social media and the club website to raise our profile and welcome new visitors and members.
- Collaborate with our professional on corporate days, society events, and open competitions

Clubhouse & Facilities:

- Oversee the care and maintenance of all the physical assets, inventory, and resources of the clubhouse and associated facilities.
- Ensure club IT systems and software platforms are maintained and fully utilised to maximise efficiency, engagement and compliance.

Golf Course:

- Lead and manage the Head Greenkeeper in the day to day upkeep, maintenance and development of the course.
- Support the Director of Golf in preparing a comprehensive Course Maintenance and Course Development Plans

What we offer:

- Salary £40k – £50K depending on experience
- Holidays 28 days including bank holidays
- Continued professional development and training
- Bar & Food discount
- Discretionary bonus scheme
- Free golf membership
- Pension 3% contribution

Application Process

Applications close on Monday, 22nd September. Please respond with your current CV and a letter of introduction to john.a.hunter@me.com confirming how your experience and ambitions align with this role.