Description:

Shape the Future of Golf Operations at Farnham Golf Club

Farnham Golf Club – one of Surrey’s premier private members’ clubs – is seeking an ambitious and experienced Golf Services Manager to lead our golf operations through an exciting period of growth and development.

With a major Pro Shop refurbishment scheduled for Autumn 2025, this is a unique opportunity to help shape a state-of-the-art retail and reception environment while driving service standards, profitability, and member satisfaction.

We’re looking for a dynamic individual with strong leadership skills, commercial vision, and a passion for delivering an exceptional golf experience.

What We Offer:

- A progressive, welcoming club culture with a forward-thinking leadership team
- The chance to shape a significant Pro Shop redevelopment project
- Competitive salary and benefits
- A beautiful location in the Surrey countryside with a highly engaged membership
- The opportunity to coach on excellent practice facilities (limitations apply)

Job Description: Golf Services Manager

Core Responsibilities:

- Golf Operations: Oversee and coordinate all aspects of daily operations and golf reception including tee time bookings, player services, and course liaison.
- Team & Budget Leadership: Manage golf operations staff, build rotas, uphold standards, and control departmental budgets.
- Customer Experience: Deliver a warm, professional, and high-quality service to all members and visitors.
- Club Representation: Act as a visible and proactive ambassador for the club and its values.
- Competition and Event Support: Oversee the planning, delivery and hosting of member competitions, golf days, and other events.
- Marketing & Promotion: Support campaigns to develop retail and custom fitting service and revenue.
- Commercial Growth: Maximise income through, tee sheet management, retail, and service delivery.

Pro Shop Refurbishment – Autumn 2025

The successful candidate will play a key role in the planning and delivery of a comprehensive Pro Shop refurbishment, ensuring the new retail and reception space reflect the club’s ambition to be a leading golf destination in Surrey. You will influence brand partnerships, merchandising, and the integration of custom fitting and retail technologies alongside our Academy and coaching colleagues.

Additional Responsibilities:

- Retail Management: Lead shop operations, including stock selection, visual merchandising, and sales performance.
- Custom Fit & Repairs: Deliver high-quality club fitting and repair services as part of the shop offering.

Qualifications and Skills Required:

- PGA Membership desirable but not essential if suitable experience can be demonstrated.
- Proven leadership and team management experience.
- Excellent communication and interpersonal skills.
- In-depth knowledge of golf operations, customer service, competition and event delivery.
- Strong commercial and retail acumen.
- Experience with golf retail systems and golf operating systems (Intelligent Golf) is required.

How to Apply:

Please email your CV and a covering letter outlining your suitability for the role to Ben Beagley manager@farnhamgolfclub.co.uk by 30th June 2025.

Join us at Farnham Golf Club and take your next career step in a role that offers true responsibility and creative input.