Description:

The Club:

West Malling Golf Club has just been acquired by a new board who are keen to invest in the development of the staff, golf courses, driving range, club house and membership facilities. The Club was a family run golf course since 1995, West Malling Golf Club offers two excellent 18 hole courses, a well – appointed club house, practice facilities and golf shop for both members and visitors.

The Role

The successful candidate must be able to operate at both a tactical and strategic level, managing and continuously developing all aspects of golf related activity within the club. This involves providing a clear vision for the club’s strategic direction, whilst taking personal responsibility for identifying additional sales and marketing opportunities. Alongside ensuring customer service excellence is consistently delivered, whilst revenues and profitability are maximised.

The Candidate

The successful candidate must be able to demonstrate

- Strong leadership with a track record of successfully managing and motivating golfing operational staff
- Keen golfer with extensive golf knowledge
- Working understanding of procurement, stock management, negotiation and interpersonal skills
- An acute eye for detail along with strong communication and organisational skills
- Ability to support, train and motivate colleagues and drive accountability
- Adapt to a variety of client needs by tailoring your approach to suit diverse backgrounds and age groups
- Upholding a professional level of excellence at all times
- First Aider (preferred, however, training to be provided if required)
- Personal Licence Holder
- Member and Guest Relations
- Cultivate a welcoming and memorable atmosphere, exceeding guest expectations whilst building lasting relationships
- Ensure delivery of high-quality customer service to members and guests
- Drive sales through creative events including targeted marketing initiatives, whilst upholding a deep understanding of the club’s members and guests
- Act as the primary point of contact for members around the club addressing concerns, feedback and suggestions

Remuneration

Salary Circa £50,000 – £55,000 pa

- Ongoing career development plan, including the opportunity to grow in the role as the business develops
- Performance based bonus, ensuring recognition of your contributions
- 28 Days Holiday including Bank Holidays
- Opportunity to live on site in the Club House Flat
- Company Pension
- Ongoing training opportunities
- There will be a requirement for flexible working to suit the delivery of the role

Application Process

Applications will be via email should include a covering letter, CV and current salary and be sent to info@aplleisure.co.uk

Closing Date:

Closing Date for applications is Friday 25th April 2025.