Description:

We are seeking a Golf Operations Manager

At Ashridge Golf Club, we are proud of our rich heritage, our top one hundred ranked course, and our warm, welcoming club culture. Nestled in an area of outstanding natural beauty on the Hertfordshire /Buckinghamshire border, we offer more than just a job, we offer a chance to grow your career in one of the most picturesque and professional environments in golf.

We are seeking a Golf Operations Manager who shares our passion for delivering outstanding service to members and guests. This role is perfect for someone eager to take the next step toward becoming a General Manager. You will play a key role in the day-to-day golf operation, support the wider management team, and develop the skills needed to run a successful private members’ club.

Whether you are motivated by operational excellence, member engagement, or long-term leadership development, Ashridge offers the ideal setting to thrive.

Package and Benefits:

- Salary £40,000 pa
- Industry training funded with GCMA/CMAE
- Enhanced pension contributions after one year’s service
- Share of Club gratuities
- Free meals on duty
- Access to the golf course at off peak times

Position Overview:

The Golf Club Operations Manager plays a key role in ensuring the smooth and efficient running of the daily operations at Ashridge Golf Club. This includes responsibility for dealing with membership administration, processing new member applications,  diary management and coordination, and handling group and visitor bookings. The role is central to delivering a high-quality experience for both members and guests, supporting the club’s reputation for excellence and service.

This is a varied position that offers the successful candidate a unique opportunity to gain broad operational experience within an established and highly regarded private members’ golf club. It is ideally suited to someone aspiring to become a Golf Club General Manager. The successful candidate will support the General Manager in the overall management of the Club and will act as deputy in their absence. Structured training and professional development will be provided to help develop the leadership and operational skills required to progress into a future General Manager role.

Key Responsibilities:

- Diary and Event Management: Manage the accurate coordination of the Club’s diary, including matches, competitions, society bookings, and social events. Lead weekly diary briefings and ensure timely updates to members via the website and weekly schedules.
- Financial Administration: Raise invoices for golf groups, monitor payments and bank activity, manage member match fees, and oversee the annual subscription renewal process from invoicing to reconciliation.
- Society and Group Bookings: Handle all aspects of society and group bookings, from initial enquiry and deposits to catering, tee times, dietary needs, and follow-up, ensuring a high-quality experience.
- Member and Visitor Relations: Act as the first point of contact for visiting groups and society organisers, providing a warm welcome and ensuring all arrangements are in place on the day.
- Club Competitions and Matches: Support Club competitions, assist with WHS queries, and coordinate with match managers to communicate arrangements to staff and members.
- Membership Administration: Manage membership enquiries, applications, records, and waiting lists, including lockers and trolleys. Guide new members from initial enquiry to successful onboarding.
- Office and General Management: Deputise for the General Manager when required, manage member communications, handle general enquiries, prepare reports, and assist with internal office tasks and filtering matters to the GM.
- Marketing and Communications: Manage the Club’s website content and social media platforms, generating engaging content to support internal and external marketing initiatives.
- Social and Trophy Events: Support the organisation of Club social events, maintain records of winners, manage trophy engraving, honours boards, and the purchase of competition prizes.
- Governance and Compliance: Assist with preparation for AGMs and SGM meetings, support the Captains’ Committee, and ensure awareness and adherence to Club policies, Health and Safety, and legal compliance.
- Professional Development: Commit to ongoing learning and development through relevant industry bodies such as the GCMA and CMAE to support career progression toward a General Manager role.

About You:

We are seeking a forward-thinking, highly capable professional who brings:

- A genuine passion for developing a long-term career in Golf Club Management.
- Solid understanding of golf and the traditions associated with private members’ clubs.
- Flexible approach to working hours, including regular weekend working.
- Reside within or be willing to relocate to within one hour of the Club.
- Strong IT proficiency, particularly in Office 365, with experience in Intelligent Golf software preferred.

Application Process

Applications close on Sunday, 14th September. Please respond with your current CV and a letter of introduction to jobs@promotepeople.co.uk, confirming how your experience and ambitions align with this role.