Description:

Club Operations Manager, Royal Wimbledon Golf Club

CLUB OPERATIONS MANAGER OPPORTUNITY AT ROYAL WIMBLEDON GOLF CLUB

Reporting to the Assistant General Manager, the Club Operations Manager is responsible for supporting the efficient day-to-day running of the club. The role covers a wide range of operational activities, including administration, member and visitor bookings, competitions, and diary management, working closely with the Secretariat and wider management team. The postholder will also play a key role in the club’s sustainability initiatives, ensuring that practices across all departments are responsible and efficient. Strong organisational and administrative skills, attention to detail, and a solid understanding of golf and club operations are essential.

ABOUT ROYAL WIMBLEDON GOLF CLUB

Royal Wimbledon Golf Club, with a heritage spanning over 160 years, stands as a testament to the rich tradition of golf. Founded in 1865, the club celebrated its sesquicentennial anniversary in 2015, a milestone underscoring its position as the third-oldest golf club in England. Designed by the legendary architect Harry Colt, the club’s course bears the hallmark of his genius and was recently updated by Tom Mackenzie of Mackenzie and Ebert to critical acclaim.

With a membership of nearly 1,200, Royal Wimbledon Golf Club occupies a coveted location just outside of central London, providing members with easy access to its facilities and the opportunity to escape the hustle and bustle of city life. The club’s commitment to excellence is evident in its continuous investment in facilities and course improvements, including a recent comprehensive renovation. This dedication ensures that members enjoy world-class amenities and a meticulously maintained course year-round. Beyond its outstanding facilities, Royal Wimbledon Golf Club fosters a sense of camaraderie and tradition, offering members a welcoming environment to enjoy their passion for the game and forge lasting friendships. As it looks to the future, the club remains steadfast in its commitment to upholding the values of sportsmanship, integrity, and community that have defined it for generations.

ROYAL WIMBLEDON GOLF CLUB BY THE NUMBERS

- Membership: approximately 1200 in all categories
- Joining Fee: Dependent on category but a multiple of the annual subscription
- Annual Subscriptions £: 3,500
- Membership application process: Must be introduced and seconded by existing members or apply through an associate programme
- Member application lead time – approximately 3 to 4 years
- Waitlist – approximately 110
- Club Software: Intelligent Golf; ACT! For the candidate application process

KEY RESPONSIBILITIES

- Efficiently coordinate and administer all club competitions, matches, and handicap updates, including posting notices, managing draws, and overseeing on-the-day competition operations. This will be supervised by the Assistant General Manager.
- Manage society and member group bookings within the parameters set by the main committee, including enquiries, reservations, tee time allocation, catering arrangements, and subsequent correspondence. Ensure all communication is accurate, club requirements are met prior to events, and organisers and participants are welcomed on the day. Assistance with scoring may also be required.
- Maintain a strong understanding of the club’s reciprocity agreements with Royal Clubs worldwide, the Merton Residents playing programme, and other visitor bookings, providing support as needed.
- Support the Assistant General Manager in managing and creating the annual club diary, liaising with members, reciprocals, societies, and visitors regarding golf, bridge, meetings, functions, and other events. Ensure all time-sensitive actions are completed or escalated to the General Manager when required.
- Handle member and general enquiries in person or by telephone, acting as a first point of contact and referring queries to the Assistant General Manager when appropriate.
- Attend sub-committee meetings from an advisory or educational perspective and act as minute taker in the absence of the Assistant General Manager.
- Maintain accurate records and files necessary for the smooth running of the club.
- Share responsibility for telephone answering and mail distribution with the Personal Assistant to the Secretariat.
- Take a lead role in the club’s sustainability projects and initiatives, supporting compliance and accreditation related to the club’s GEO certification.
- Undertake secretarial and other duties as reasonably requested by the General Manager, Assistant General Manager, or Office Bearers of the club.
- Support other club managers with administrative tasks, including Rota management, ordering, leave coordination, and related duties.

CANDIDATE QUALIFICATIONS

The successful candidate will have to demonstrate a proven ability with standard administration software and be proficient in the following:

- Experience working in a private members’ golf club, hospitality, or similar high-service environment.
- Strong administrative and organisational skills, with the ability to manage multiple tasks and priorities efficiently.
- Proficiency with standard office software and club management systems, including diary and booking management.
- Ability to coordinate and lead competitions, matches, and events independently, demonstrating initiative and attention to detail.
- Excellent interpersonal and communication skills, with the diplomacy to interact effectively with members, visitors, and colleagues in a high-standard environment.
- Capability to work calmly and professionally in a busy, high-pressure environment.
- Strong planning and scheduling skills to ensure efficient use of time and resources.
- Understanding of golf operations, club etiquette, and private club culture.
- Experience supporting sustainability initiatives or operational projects is desirable.
- Ability to collaborate with management teams across departments while reporting effectively to the Assistant General Manager.
- Flexibility and adaptability to respond to changing priorities and support other managers as required.

SALARY AND BENEFITS

Salary is open and commensurate with qualifications and experience. The Club offers a share in the staff long service fund, which is distributed annually after a qualifying period, inclusion in the monthly staff gratuities, a 10% of base salary pension fund contribution, industry education support, and meals on duty.

INSTRUCTIONS ON HOW TO APPLY

Please upload your CV and cover letter, in that order, using the link below.  You should have your documents fully prepared to be attached when prompted for them during the online application process.  Please be sure your image is not present on your CV or cover letter; that should be used in your LinkedIn Profile.

Prepare a thoughtful cover letter addressed to Royal Wimbledon General Manager, Robert Brewer and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career and why RWGC and the London area will be beneficial to you, your family, your career, and the Club if selected.

You must apply for this role as soon as possible but no later than Friday 28th November 2025. Candidate selections will occur in early December with the first Interviews expected a short time after.  

IMPORTANT:  Save your CV and letter in the following manner:

“Last Name, First Name – CV” &

“Last Name, First Name – Cover Letter – RWGC”

(These documents should be in Word or PDF format)

Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.

If you have any questions, please email Patty Sprankle: patty@kkandw.com

Lead Search Executive:                                                            

Michael Herd

Head of International Search & Consulting, KOPPLIN KUEBLER & WALLACE

O: (833) KKW-HIRE, ext. 710 – United States

M: +44 (0) 7903 035312 – United Kingdom

michael.herd@kkandw.com